1. Definitions

Client / Buyer:
A natural person who purchases a digital service through SufiCeremony.com.

Service / Product:
Online digital Sufi / Whirling Dervish ceremony performances provided through live streaming or digital access links.

Seller:
Bülent Seyfi Benli (Sole Proprietorship)
Operating through the website:
www.suficeremony.com

By completing a purchase on the website, the Client declares that they have read, understood, and accepted these Terms and Conditions electronically.

2. Formation of Contract

A contract between the Client and the Seller becomes effective when:

• Payment is successfully completed through the online payment system.
• The service confirmation is sent electronically (via email or access link).

The Seller reserves the right to refuse or cancel any order if necessary.

3. Nature of the Service

All services offered on SufiCeremony.com are digital services.

The service is delivered via:

• Live online streaming sessions, or
• Digital access links provided electronically.

No physical product, shipping, or tourism service is involved.

4. Payment & Pricing

Payments on SufiCeremony.com are processed through the PAYTR secure payment infrastructure.

Accepted payment methods may include:

• Credit cards
• Debit cards
• Other payment methods supported by PAYTR

All prices displayed on the website include applicable taxes unless otherwise stated.

Exchange rate differences, installment terms, and additional bank charges are determined by the Client’s bank.
The Seller is not responsible for currency differences or additional banking fees.

5. Service Delivery

After successful payment:

• Access to the digital service or event will be delivered electronically via email or on-screen confirmation.
• Delivery of digital access occurs immediately or within a reasonable time before the scheduled session.

6. Cancellation & Refund Policy

Refunds are governed by the Cancellation & Refund Policy available on SufiCeremony.com.

General rules:

• Refunds are granted only if the service cannot be delivered due to reasons caused by the Seller.
• Once access to the digital content or online ceremony has been provided, the right of withdrawal does not apply, in accordance with consumer protection regulations related to digital content.

All refund requests must be submitted in writing via email.

7. Amendments

Changes to the service such as date, time, or session are subject to availability.

The Seller reserves the right to modify or reschedule sessions due to operational or technical reasons.

8. Seller’s Right to Cancel or Modify

The Seller may cancel or reschedule a service due to:

• Technical problems
• Platform failures
• Force majeure situations (internet outages, system failures, unforeseen circumstances)

In such cases, the Client will be offered:

• Participation in another available session, or
• A full refund.

9. Technical Responsibility

Clients are responsible for ensuring that they have:

• A stable internet connection
• Compatible devices
• Necessary software

The Seller is not responsible for technical problems arising from the Client’s own equipment or internet connection.

10. Intellectual Property

All content provided through SufiCeremony.com including:

• Videos
• Visuals
• Texts
• Performances

are protected by intellectual property laws.

Recording, copying, distributing, or using the content commercially without written permission is strictly prohibited.

Unauthorized use may result in legal action.

11. Recording Restrictions

Recording, screen capturing, or broadcasting the online ceremony without written permission from the Seller is strictly prohibited.

12. Complaints

All service-related complaints must be submitted:

• In writing
• Via email
• Within a reasonable time after the service

The Seller cannot address issues that are not reported.

13. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Türkiye.

In case of disputes, jurisdiction belongs to:

• Turkish Consumer Arbitration Committees
• Turkish Consumer Courts

14. Acceptance

By purchasing a service through www.suficeremony.com, the Client confirms that they have read, understood, and accepted these Terms and Conditions electronically.